Birdeye Reviews & Pricing
$299-449/mo per location. Here's what Birdeye actually costs, where it's strong, where it falls short, and whether it fits a med spa business.
Pricing
$299-449/mo per location
What it does well
- Strongest real search interest of any vendor in this category by a wide margin
- Well known, broad feature set
Where it falls short
- 108 BBB complaints in 3 years
- 90-day written-notice auto-renewal lock
- Solicited vs. unsolicited rating gap: 4.7 on G2/Capterra vs 3.4 on Trustpilot
Fit for med spa businesses
Before/after photos, the single most persuasive proof a med spa has, count as Protected Health Information under HIPAA. Posting or requesting them without documented, specific patient consent is a real compliance risk, the sharpest HIPAA constraint of any vertical in this network, sharper than a standard reply-content rule.
Alternatives
Not sure Birdeye is right for you? See our Podium alternative and Birdeye alternative comparisons.
Affiliate disclosure: Birdeye does not earn this site anything, no affiliate program was found.